Customer Feedback & Support for PAFERS Tech

Knowledge Base

  1. PAFERS ID 

    1. Can I reset my password?
  2. [Appcessory] XKIT 

    1. Which devices are compatible with XKIT?
    2. How to install the XKIT on my exercise bike?
    3. How to install the XKIT on my elliptical?
    4. How to connect XKIT with Cycle Rush 2 app?
    5. How to connect XKIT with Cycle on Earth app?
  3. [Dev] PAFERS Developer Center 

    1. (iOS) The HWAPI Library for iOS difference between .a and .framework format
    2. (iOS) (Bluetooth Classic) What should I do before using PAFERS HWAPI?
  4. [App] Run on Earth 

    1. Which devices are compatible with Run on Earth?
    2. Which brands and machines are compatible with Run on Earth?
    3. How to search/setup a new/different destination in Run on Earth?
    4. Do I need a data connection to use Run on Earth?
    5. Can I use Run on Earth without being on a fitness machine?
  5. [App] Cycle on Earth 

    1. (Video) How to connect XKIT with Cycle on Earth app?
    2. How to switch distance unit from kilometers to miles?
    3. How to search/setup a new/different destination in Cycle on Earth?
    4. How to register/login PAFERS ID in Cycle on Earth for iOS?
    5. Why my Cycle on Earth always crashes after about 10~20 minutes?
  6. [App] Cycle Rush 2 

    1. (Video) How to connect XKIT with Cycle Rush 2 app?
    2. How can I check my workout duration in Cycle Rush 2?
  7. [Tech] Bluetooth 

    1. What is Bluetooth 4.0?
    2. What is Bluetooth Low Energy (BLE)?
    3. If I have some more question about Bluetooth?
  8. All articles 

    1. Which devices are compatible with Run on Earth?
    2. What is Bluetooth 4.0?
    3. (Video) How to connect XKIT with Cycle on Earth app?
    4. (Video) How to connect XKIT with Cycle Rush 2 app?
    5. Can I reset my password?
    37 articles 

Feedback and Knowledge Base